Quality Policy
WATEC Distribution is a leading company in the market of swimming pool equipment,
wellness solutions, water treatment, pumping and valves, and renewable energy.
For more than 7 years, we have been offering our clients products that meet their
technical and economic requirements in the following fields:
- Water treatment
- Water purification and reuse
- Pumping, piping and valves
- Renewable energy
- Swimming pool and wellness equipment
As part of our continuous improvement approach, WATEC Distribution
has implemented a Quality Management System in accordance with the
ISO 9001:2015 standard and applicable legal and regulatory requirements.
In this context, WATEC Distribution aims to:
- Become a reference company in the sale of water treatment products for our customers.
- Meet the needs and expectations of all relevant interested parties.
- Diversify our operational activities.
- Fully comply with legal and regulatory requirements related to our field of activity.
- Adhere to national and international standards related to our profession.
- Place our human capital at the center of our concerns.
- Strengthen the company’s reputation and brand image.
To support this vision, WATEC Distribution defines strategic orientations
for the medium and short term as follows:
- Implement effective skills and competency management.
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Ensure performance and continuous improvement, particularly in cost management,
infrastructure management, product compliance, external supplier management,
and the effectiveness of our quality management system.
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Strengthen relationships with our customers by ensuring an appropriate level of
satisfaction and by providing fast and efficient handling of complaints.
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Develop our customer portfolio by positioning ourselves as experts and
conducting prospecting campaigns.
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Promote internal communication among employees and external communication
with relevant stakeholders.
- Ensure a healthy and safe working environment.
- Comply with legal and other applicable requirements.
To achieve these objectives, the General Management of
WATEC Distribution is committed to:
- Providing the necessary resources in a timely manner to achieve the set objectives.
- Complying with all legal and regulatory requirements.
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Actively participating in the continuous improvement process and encouraging
all improvement ideas and initiatives.